The following are the terms and conditions that constitute our Shipping and Delivery Policy.

Shipment processing time

All orders are processed and shipped within 24 hours. If we are experiencing a high volume of orders, shipments may be delayed by one additional day. Please allow additional days for delivery transit. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.

Shipping rates & delivery estimates (Conditions apply: for orders under $100, a delivery fee applies; free delivery for orders above $100).

 Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email after within 24 hours starting from the time you place your order.

Damages

If you received your order damaged, please contact us at (info@banopuratos.com). Please save all packaging materials and damaged goods before filing a claim.

Payment Transactions: Multiple transactions may result in multiple postings to the cardholder’s monthly statement.

Delivery Address Accuracy

It is your responsibility to ensure that the shipping address provided is accurate and complete. Any issues arising from an incorrect or incomplete address may result in delayed delivery or additional charges.

Undeliverable Orders

If the delivery driver is unable to reach you due to incorrect contact information, you being unavailable, or any other issue, the delivery will be rescheduled. If you cannot be contacted after multiple attempts, the order may be returned to us, and additional shipping fees may apply for redelivery.

Holiday & Special Event Deliveries

During holidays or special events, delivery times may be longer due to high demand or local closures. Please allow additional time for delivery during these periods.

Contact Us

If you have any questions about our Delivery & Shipping Policy, please contact us:

By Phone: (+9613911663)

By Email: (info@banopuratos.com)